Refund policy

Refund & Exchange Policy

We strive to ensure every order is accurate and meets our quality standards. While we do not offer refunds, we are happy to provide exchanges in the event of a defective or incorrect item.

 

Exchanges & Delivery Issues

If you receive an item that is defective, damaged, or incorrect, please contact us immediately upon receiving your order. We will arrange for a free exchange and ensure the correct item is delivered to you as quickly as possible.

To initiate an exchange, please email us at hello@mixmatchvalue.com with:

- Your order number

- A brief description of the issue

- A photo of the item received (if applicable)

 

Conditions for Exchange

- The item must be unused and in its original packaging (when applicable).

- Exchanges must be requested within 2 days of delivery.

We appreciate your understanding and are here to make things right if something goes wrong with your order.